About Geoff & Drew's - Geoff & Drew's, LLC

The Finest, Freshest and Greatest Tasting Cookies and Brownies

Our Story (As told by Drew)

Geoff & Drew's was founded by Geoffrey Auslen and Andrew "Drew" Koven. And our best friends Carol Spickler and Hilary Meshken who brought tremendous talent, energy and balance to the team very early on. Armed with some amazing cookies, a passion for making people happy and a tremendous wealth of ideas and experience, we baked nearly 1000 cookies in the first day of business. Referred to by friends and family as the baker and the business man, the Boston and National Press dubbed us the Cookie Champions as they sampled our creations.

We launched on September 9th of 2001 as Late Night Cookies - a cookie and milk delivery service in Boston, Massachusetts. Our recipe for success was simple - to do the basics exceptionally well and the tough stuff too, never cut corners, love our business and LOVE OUR CUSTOMERS. This means doing whatever it takes to get it right - from the quality of products to our packaging, presentation and Customer Service.

For the first two years we did not sleep much and learned. The greatest lesson I could share is not to confuse the hobby of baking and a passion for doing it with the business of baking and the committment required to be successful at the next level. This is where our diverse team was invaluable. Our vision for the future was forming as we experienced how customers were responding to our cookies and brownies, the packaging, presentation and a desire to have a relationship with our brand and us. As luck would have it, one satisfied customer in particular, Gourmet Magazine, wrote a wonderful article about the cookies and a star was born. We renamed the Company to Geoff & Drew's in late 2003 and the rest as we say is baking.

Our commitments since day one have been to produce and sell only the finest, freshly baked cookies, brownies and bakery gifts. This means satisfying our customers 100%, operating a great business that keeps its promises to its customers and employees, helps out the community and supports good people and causes. Five years later, we're a nationally respected company on par with peers who have been in business for 25-75 years.

We have successfully brought together a wonderful tasting, highest quality product with a friendly business approach and an elegant look and feel. We've been called the Tiffany and Company of Cookies as we offer the finest, freshest and greatest tasting cookies and brownies not found anywhere else. Our luxurious and indulgent bakery creations are very special indeed made with only the finest ingredients from around the world, packaged to perfection, and the promise of the highest quality and freshness. Your pleasure and satisfaction are guaranteed.

Our reputation for quality, freshness and fine craftsmanship is baked into everything we do. Geoff & Drew's national praise and critical acclaim has set the highest standards by which all other cookies, bakery fresh companies and gifts of this nature are measured. Our recipe for success includes:

The dough is always produced fresh daily. This ensures the trademark full bodied flavor and fresh from the oven taste which Geoff & Drew's is nationally acclaimed for.
All ingredients are the finest in the market including:
- Large quantities of the richest Chocolate Chunks with the highest cocoa butter fat content to ensure the richest flavor and full chunky bites
- Pure vanilla extracts specifically for the product being made
- The finest flours specifically for the product being made
- Premium grade nuts
- Fresh Grade A Butter

Recipe and production techniques passed down for 3 generations including smaller batch size production to ensure even distributions of chocolate chunks, raisins and various add-ins elements.
All cookies and brownies are made to order and arrive from oven to door within 24-48 hours of being baked
Channel selectivity – Geoff & Drew's does not sell any of its products in supermarkets, convenience stores or any form of retail which would compete with the high end nature of our products or purpose for giving gifts.
Geoff & Drew's critical acclaim is unparalleled – Gourmet Magazine, NY and LA Times, The Today Show, Family Circle, Modern Bride, US News and World Report, National Public Radio and More.
The products are all natural. No preservatives or artificial ingredients are use.

About Me - Drew Koven - drew@geoffanddrews.com: Set on Geoff & Drew's being the best at every level - as Chief of 100% Customer Satisfaction & Great Experiences I believe that Geoff & Drew's is only as good as the last cookie or brownie we baked, gift we sent out, and the level of service we provided. We are really messengers for our customers who count on us to express their appreciation, love, admiration, sorrow and deepest emotions to one another. This is the fuel that drives the business. The web allows us to speak directly with our customers.

About Me - Geoff Auslen - geoff@geoffanddrews.com: Paying Attention to detail - As Chief Baking Officer we need to bake it just right everyday. If just one ingredient is wrong, it upsets the delicate balance of what we're trying to achieve. Our customers know our products and are counting on us to dazzle their taste buds. I'm not sure why it worked out this way, but I have an acute sense of smell and taste. I can dissect the ingredients of a product and tell you what it has, does not have, has too much of, too little of... Oh ya, I also love to pull pranks on Drew every chance I get. Laughter is the best form of life therapy and having fun is what it's all about.

About Me - Carol Spickler - carol@geoffanddrews.com: Paying Attention to Customers - As President I believe in white glove service and that our business is all about relationships. I treat each customer as if they are the only one. I review what our customers tell us will really make a difference and go after those opportunities with passion and intensity. I review all of the ways we can build upon and improve our business each and every day. From internal process to website functions and features to partnerships - you cannot believe how many ideas we generate on a daily basis and have fun doing it. A dear friend (who loves Ice Cream) once said "If it's not fun, why do it?" With this, I wholeheartedly agree.

About Me - Hilary Meshken - hilary@geoffanddrews.com: Paying Attention to Organization - As Vice President of Merchandising and Operations in a business where everything is made to order, organization is key. Managing the high degree of personalization and customization that we offer and the team that has to produce - requires an understanding that no two days are ever the same. Our business is so customer centric that we are always working on how to achieve the notion of mass customization and manage it as we grow. I see the business from the inside out - what it really takes to make each and every order right from baking to gift card to packaging. We're always working on new products as we discover what's working and areas of opportunity to "Wow" the customer.

About The Company - According to the National Press and Food Critics alike, Geoff & Drew's Incredible Cookies bakes the most delicious cookies in the World! Gourmet Magazine says our cookies are “so fresh and flavorful we'd consider passing them off as our own” and The Today Show calls them “unbelievably delicious and creative”. We are Nationally Recognized and Acclaimed for making cookies the way they were meant to be – freshly baked to order and sent directly from our ovens to you and your recipients on the same day they were made. Flavorful, sweet smelling, soft in the center and crunchy on the edge – they don't get any better than ours. You taste the pure vanilla, grade A butter, gourmet chocolates, cinnamon, plump raisins and more, uninterrupted by additives or preservatives. The most popular question we're asked is why our cookies taste so great? The answer is actually quite simple. Our cookies are not chemical laden, mass produced, pre-made, or flash frozen, and our marketing plan is not based on a corporate concoction! Elegant, fun or distinctively packaged, we let you recognize, reward, remember or rejoice with the Perfect gifts for ANY and EVERY gift-giving occasion. Bring back great memories and be remembered with “The Authentic Cookie” from “The Authentic Cookie People” - Geoff & Drew's – The Real Deal in Cookies.

Today, Geoff & Drew's products are award winning and the company is nationally recognized for making gift giving delicious, easy and enjoyable. We offer an extensive selection of the finest and freshest cookies, brownies, biscotti, designer cookies, party favors, chocolates and coffees – perfect for any and every gift-giving occasion.

We have wonderful gifts or all of your Corporate Needs: Sales Incentive Gifts, Lead Generation Gifts, Thank You Gifts, Holiday Gifts, Corporate Gifts and More. We have delicious gifts for the hotel and travel industry. Welcome Gifts, Turn down Gifts and more. Would you like to set up a Birthday Program? Do you need Birthday Gifts for your employee's or clients? We can help! We think about cookies in a whole new way. Cookies make people happy and our gifts are meant to help you achieve your objective. Please give us a call at 866-437-3928 and one of our gift consultants will be eager to help.

Our Product and Service Commitment

Geoff & Drew's product commitment is to provide the freshest, most delicious gifts of cookies, brownies and treats in the world to our customers. We use only the finest ingredients, from the freshest butter and unbleached flour, to gourmet chocolate and pure vanilla. Our products are all natural, without preservatives, and shipped fresh everyday.